AudioVideoNation.com Reviews

The team from AVN was super professional, friendly, and easy to talk to. They really listened to all the key points we wanted to focus on. Plus, they showed up right on time for our recording session. It couldn't have been better. I'm totally satisfied.

These folks provide amazing A/V services that anyone would be lucky to have. Their skill in delivering top-notch work is what truly sets them apart from the rest. I’d totally suggest these pros to anyone looking for help.

Getting in touch with customer service is a real hassle. Their website is misleading. Some products were out of stock for ages. That guy Jason, or whatever his actual name is, had a really rude demeanor.

I ordered a TV during Thanksgiving and I'm still waiting for it. Every time I call, they tell me they oversold it and either want me to pay more or pick a different TV, or they’re pushing me to cancel my order. I even complained to the BBB, but it didn’t help. If you ask about the TV, they just respond that it’s available for a higher price.

Honestly, I wish there was a 'Zero' star option to give.

Shipping issues galore. It's been 17 days and still waiting on my stuff. Danielle said she'd call me back yesterday to update me on the shipping, but that never happened. Sometimes, it's a real struggle to get them on the phone, and emails go unanswered.

I reached out to audiovideonation.com to buy a Sharp AQUOS LC-70SQ15U 70" 1080P LED 240Hz 3D Smart HDTV that I was keen on getting for my company. The shopping experience at audiovideonation.com was fast and dependable, plus the customer service was something else. I’ll definitely be using their services again.

After a lengthy wait and a lot of frustration with another company, I ultimately decided to cancel my previous order and go for my TV from AudioVideoNation.com. I had been on the hunt for an LG OLED65E7P for some time and, to be honest, I spotted this TV at a lower price elsewhere, but you know what they say—if it seems too good to be true, it probably is. AudioVideoNation.com stands out as the most affordable, genuine, and reliable seller around. They don’t pull any fast ones or tricks like many other sellers do. WHAT YOU SEE IS WHAT YOU GET. Our first shopping experience was fantastic, and we’ll definitely be back for more.

Thanks!!!

I reached out to AudioVideoNation and chatted with a representative regarding the item I was interested in, and the assistance was top-notch. Ordering was a breeze, and the cost was really good. They even gave me a personal call to inform me about a weird problem with my card. I contacted the bank right away and sorted it out. The product was shipped and showed up without any problems.

From now on, I’ll be getting my electronics from AudioVideoNation!

Once I put in my order, I started to wonder if I had made the best choice, so I reached out to them. They were super cool and let me pause my order while I looked into it more! I was really impressed by how flexible they were. Ultimately, I chose to proceed with the buy, and I’m really glad I did.

I bought a Denon AV receiver online. It's been over two weeks, and the UPS tracking still indicates it's in processing. I reached out to their support via email, but got no reply. Finally, I called customer service, and Jason picked up. When I voiced my concerns, he promised to investigate and contact the shipping manager, saying he’d call me back. Two days went by, and still nothing. Honestly, this has got to be the worst online shopping experience I've ever encountered, and I do a lot of online shopping. If there was an option for zero stars, I'd give it to this company.

The delivery process, along with how the managers respond, is just painfully slow! I had to wait ages to reach out to them regarding my order, which ended up arriving two weeks late!

My LG 55C6P OLED arrived on time and was priced well. I’ll definitely be shopping with them again soon.

I attempted to purchase a television from this company, and it’s been two months with no updates on the TV or anything else. They never return my calls or respond to my emails. I'm trying to cancel my order and get a refund, but it feels like I'm hitting a brick wall trying to get a response from them.

I purchased a Yamaha receiver from them, but later realized I didn't actually need it. I reached out to ask about returning it and followed their mailing instructions (USPS insured). The USPS receipt indicates it was delivered to their location, yet they insist they never got it. I waited through two billing cycles for it to show up on my card, and by that time, it was too late to file a claim with USPS. I did everything they told me to do, and now I'm out $458.00. The owners were completely unyielding and refused to offer any credit.

I ordered a Yamaha receiver that was listed as in stock, expecting it to show up in 5 days. After waiting 8 days with no updates, I decided to reach out to customer service. Let me tell ya, getting in touch with them was a real hassle and they took their sweet time to get back to me. Eventually, they told me the wholesaler didn’t actually have the item, and it was never sent out. (Honestly, why they didn’t inform me earlier is just frustrating). They later called to say they found another supplier who had the receiver and promised priority shipping, claiming I’d get it in a couple of days. They provided a UPS tracking number, but it only showed that a label was created and nothing more... After waiting another 5 days, still no shipment and no replies to my emails. They offered to send the item again for a third time, but I chose to get my money back instead. They did (fingers crossed) refund me and apologized. I had ordered from a reliable Amazon seller before, and that item shipped the same day. I won’t be ordering from them again.